Player Wellbeing

98pk | Responsible Gaming – Play Smart and Stay in Control

Gaming on 98pk is meant to be fun – a way to enjoy Live Casino, Fish Games, and Cricket-season excitement within a budget you are comfortable with. This page is your guide to keeping it that way.

Free Tools Available
18+ Adults Only Platform
24/7 Support Access
Instant Exclusion

Gaming Should Always Be Entertainment

At 98pk, we take responsible gaming seriously – not as a legal checkbox, but as a genuine part of how we operate. Whether you are spinning slots between PSL matches, playing a few rounds of Live Baccarat after work, or trying your luck in Fish Games on a weekend, the experience should always be enjoyable and firmly within your own limits.

The moment gaming starts affecting your daily life, your finances, your relationships, or your mental wellbeing, it has crossed a line. We want to help you recognise that line well before you reach it – and give you real tools to keep gaming where it belongs: in the entertainment column, not the problem column.

This page covers the self-management tools available on 98pk, signs that gaming may be becoming a problem, practical tips for keeping healthy habits, and answers to common questions. Every player on 98pk – from a first-time depositor to a Diamond VIP – has access to all of these tools for free, and they can be activated immediately from your account settings.

Key principle: 98pk does not offer credit or loans to fund gaming. Every rupee you deposit must come from your own pocket – money you can genuinely afford to use for entertainment. If your budget is already stretched, this is not the right time to be playing.
Core Responsible Gaming Principles
  • Only play with money set aside for entertainment – never from rent, savings, or borrowed funds
  • Set a deposit limit before you start, not after you have lost more than planned
  • Accept losses as the cost of entertainment, not a problem to chase with bigger bets
  • Take regular breaks and keep gaming as one of many leisure activities, not the only one
  • Never play when you are stressed, upset, tired, or under the influence of alcohol
  • Gaming outcomes are random – no strategy, pattern, or "hot streak" guarantees a win
Self-Management Tools on 98pk

All tools below are available to every registered player at no charge. Access them through your account settings or by contacting our support team.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you can deposit into your 98pk account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit immediately; raising it takes a 24-hour cooling-off period.

Session Time Limits

Decide in advance how long each gaming session should last. Once your set time is up, you will receive a reminder notification. Staying aware of how much time you are spending is one of the simplest and most effective responsible gaming habits.

Reality Check Reminders

Enable periodic pop-up reminders during your session that show you how long you have been playing and how your balance has changed. These brief check-ins help you stay grounded and make conscious decisions about whether to continue or step away.

Instant Activation
Cooling-Off Period

Take a short break from gaming without permanently closing your account. Choose a cooling-off period of 24 hours, 48 hours, one week, or one month. During this period, your account is locked for deposits and gameplay. The break takes effect immediately upon request.

Instant Activation
Self-Exclusion

If you feel you need a longer break from gaming, self-exclusion lets you lock your account for a period of your choice – from three months up to five years, or permanently. During exclusion, you cannot deposit, play, or receive promotional communications. This is a firm commitment with no early reversal option.

Contact Support
Loss Limits

Set a maximum amount you are comfortable losing over a given period. When your net loss reaches this threshold, gaming is paused automatically for the rest of that period. This is especially useful for players who find it hard to stop chasing losses in the heat of the moment.

Built-in Protections on the 98pk Platform
Age Verification

Every account on 98pk is verified to confirm the player is 18 or older before any deposit or gameplay is permitted. KYC checks are mandatory – no exceptions. This is the platform's most fundamental responsible gaming control.

No Pressure Marketing

Players who have set a self-exclusion or cooling-off period are automatically removed from all promotional communications. We do not send bonus offers or re-engagement campaigns to players who have requested a break.

24/7 Support Access

Our support team is available around the clock through live chat. If you are concerned about your gameplay or want help activating any responsible gaming tool, our team can assist immediately without judgement.

No Credit or Loans

98pk does not provide credit, advance bonuses against future deposits, or any form of loan to fund gameplay. Every PKR in your account must come from a payment method registered in your own name.

Activity History

Your full deposit, withdrawal, and gaming activity history is available in your account at any time. Reviewing your own history regularly is one of the best ways to stay honest with yourself about your gaming habits.

Instant Account Lock

If at any point you feel the need to stop immediately, you can request an instant account lock through live chat. The lock takes effect within minutes and prevents any further deposits or gameplay until you are ready to proceed responsibly.

10 Practical Tips for Healthy Gaming

1

Set your budget before you log in. Decide how much PKR you are comfortable spending before you open the app or website – not after your first loss.

2

Use deposit limits from day one. Even if you do not feel you need them right now, deposit limits are a sensible default that every player should have active.

3

Never chase losses. If you have hit your budget for the day and lost it, stop. Placing bigger bets to "win it back" almost always makes things worse.

4

Take regular breaks. Step away every 30–60 minutes. Get up, have some chai, watch the cricket highlights. Coming back fresh gives you better perspective.

5

Do not play when you are emotional. Stress, frustration, or even excessive excitement can cloud your judgement. Wait until you are in a calm, clear headspace.

6

Keep gaming as one of many hobbies. Cricket with friends, a film, a family dinner – make sure gaming is just one item on your list, not the main event every evening.

7

Treat wins as good fortune, not income. A payout is a bonus, not a salary. Making financial plans based on gambling winnings is a path toward real problems.

8

Be honest with yourself about your time. Use session time reminders. If you often find you have played far longer than intended, that is a signal worth paying attention to.

9

Talk to someone you trust. If gaming is causing stress in your household or affecting family finances, having an honest conversation with a trusted person is always a better first step than continuing alone.

10

Use the tools available to you. Self-exclusion, cooling-off periods, and loss limits are not signs of weakness – they are smart tools that thousands of responsible players use every day.

Check In With Yourself

Go through these questions honestly. If you find yourself answering "yes" to several of them, it may be worth taking a break and speaking to someone you trust or using one of the account tools above.

1

Do you often spend more money on gaming than you originally planned to?

2

Have you ever borrowed money from family or friends specifically to fund your gaming?

3

Do you find yourself thinking about gaming frequently when you are not playing?

4

Have you tried to cut down on how much time or money you spend on gaming, but found it difficult?

5

Do you often try to win back money you have lost by continuing to play?

6

Has gaming ever caused arguments or tension with your family members or partner?

7

Have you ever hidden or been dishonest about how much time or money you spend on gaming?

8

Do you use gaming as a way to escape stress, anxiety, or personal problems?

If you answered yes to 3 or more: We strongly recommend activating a cooling-off period or self-exclusion on your account. Contact our support team directly via live chat – they are available around the clock and will help you without judgement.
Warning Signs of Problem Gambling

Gaming is entertainment. When these signs start to appear, it has moved beyond that. Recognising them early makes a real difference.

Spending Beyond Your Means

Consistently depositing money earmarked for bills, groceries, or family expenses into your gaming account.

Constantly Chasing Losses

Feeling unable to accept a loss and stop playing – always convinced the next bet or session will recover what you have lost.

Neglecting Relationships

Cancelling plans with family or friends, or regularly prioritising gaming sessions over social commitments and responsibilities.

Hiding Your Gaming Activity

Feeling the need to conceal how much time or money you spend gaming from people you are close to.

Gaming to Escape Problems

Using gaming as the primary way to cope with stress, anxiety, loneliness, boredom, or difficult emotions rather than addressing them.

Disrupted Sleep or Daily Routine

Staying up through the night to play, or finding that gaming is regularly interfering with work, studies, or daily responsibilities.

Take action today: If any of the above signs feel familiar, do not wait. Log in to your account and activate a cooling-off period or self-exclusion immediately, or contact our support team via live chat. Taking action early is far easier than addressing a deeper problem later.
Responsible Gaming FAQ

Log in to your account and navigate to Account Settings, then select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits in PKR. Lowering a limit takes effect immediately. Raising a limit requires a 24-hour cooling-off period to give you time to reconsider. If you need assistance, contact our live chat support team who can walk you through the process.

A cooling-off period is a short, temporary break – typically 24 hours to one month – designed to give you space when you feel gaming is getting a bit intense. After the period ends, your account returns to normal automatically. Self-exclusion is a more serious commitment, ranging from three months to permanent closure. During self-exclusion you cannot access your account, make deposits, or receive any promotional messages. There is no early reversal for self-exclusion once it is activated.

Yes. If you have a remaining balance when your self-exclusion is activated, you may request a withdrawal of those funds through our support team. The funds will be returned to the payment method registered on your account – JazzCash, Easypaisa, Raast, or your bank account as applicable. Gameplay and new deposits are blocked, but withdrawing an existing balance is always permitted.

No. The 98pk platform is strictly for adults aged 18 and above. We carry out KYC verification on all accounts and will suspend any account where age cannot be confirmed. If you are a parent or guardian and are concerned that a young person in your household may have accessed the platform, please contact our support team immediately. We also strongly encourage parents to use parental control software and internet filtering tools on shared or family devices.

No. Once a cooling-off period or self-exclusion is active, your account is automatically removed from all marketing and promotional communications. You will not receive bonus offers, PSL promotions, VIP emails, or any other marketing messages during this time. This removal is automatic and does not require a separate opt-out request.

Start by having a calm, non-judgmental conversation with them. Share your concerns without accusation. Encourage them to review their gaming activity honestly and to use the tools available on their account. If you believe the situation requires a third party, contact our support team – we can provide guidance on the steps available. Ultimately, the account holder must activate any account restrictions themselves, but our team can help facilitate that conversation.

Enjoy 98pk the Right Way

Gaming at 98pk should be a great part of your leisure time – not a source of stress. Whether you are here for the Live Casino, Fish Games, or catching the buzz of a PSL match, do it within your own budget and on your own terms. Register today, set your limits from the start, and enjoy the platform the way it is meant to be enjoyed.

  • Free deposit and loss limits
  • Instant cooling-off and self-exclusion
  • PKR payments, no credit or loans
  • Age-verified, adults-only platform
  • 24/7 live support for all players